At HealBuddyy, we strive to provide the best service possible. However, we understand that sometimes plans change. Please review our Refunds/Cancellations policy below:
1. Cancellation Policy
- Session Cancellations: You may cancel or reschedule your session up to 24 hours before the scheduled time to receive a full refund.
- Late Cancellations: Cancellations made less than 24 hours before the scheduled session will not be eligible for a refund.
- HealBuddyy Cancellations: If HealBuddyy needs to cancel or reschedule a session due to unforeseen circumstances, you will receive a full refund or the option to reschedule at no additional cost.
2. Refund Process
- Eligibility: If you cancel a session in accordance with our cancellation policy, you are eligible for a refund.
- Processing Time: Once a refund is approved, it will be processed, and the amount will be credited back to your original payment method within 5-7 business days.
- Payment Method: Refunds will be issued to the same payment method used at the time of booking.
3. Non-Refundable Services
- Certain services, promotions, or discounted sessions may be non-refundable. In such cases, this will be clearly stated at the time of purchase.
4. How to Request a Refund
- To request a refund or reschedule a session, please contact Swarnalatha us at admin@healbuddyy.com powered by Curebox Wellness Services LLP with your booking details.