At HealBuddyy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our services.
1. Information We Collect
We collect the following types of information to provide and improve our services:
- Personal Information: This includes your name, email address, phone number, payment details, and any other information you provide when registering or booking sessions.
- Health Information: If relevant, we may collect information about your health or medical history, which is necessary for providing our services.
- Usage Data: We collect data on how you interact with our website, such as IP address, browser type, device information, and pages visited.
2. How We Use Your Information
We use your information for the following purposes:
- Service Delivery: To schedule and conduct online sessions, process payments, and provide customer support.
- Communication: To send you updates, notifications, and information related to your sessions or our services.
- Personalization: To tailor our services to your needs, preferences, and interests.
- Security: To protect our website, users, and data from unauthorized access, fraud, and other security risks.
- Legal Compliance: To comply with legal obligations, such as tax reporting and regulatory requirements.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
- With Service Providers: We may share your data with third-party service providers who assist us with payment processing, data analysis, and other essential functions. These providers are bound by confidentiality agreements and are not allowed to use your information for any other purpose.
- With Health Professionals: If you book a session, your health information may be shared with the relevant professionals to provide you with appropriate care.
- Legal Requirements: We may disclose your information if required by law or in response to legal proceedings, such as a court order or subpoena.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information, subject to legal and contractual restrictions.
- Opt-Out: You can opt out of receiving marketing communications from us at any time.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you use our services, remember your preferences, and improve site performance. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
HealBuddyy’s services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact Swarnalatha us at admin@healbuddyy.com